But first, a note about uploading and posting information on the Site:
At the time you register for a RD2RD account, you will choose and provide RD2RD with an email address, your full name, and password. When you post a comment or message on the Site, provide information in connection with features such as chat or messaging functions, forums, profiles, reviews, testimonials, and recommendations your name may be visible to other users.
What information does RD2RD collect?
Your information may be disclosed to our third-party vendors, affiliates, manufacturers, or advertisers, who may contact you with information and promotions, otherwise RD2RD will not sell or disclose your name, email address or other personal information to third parties without your explicit consent, except as may be specified in this policy from time to time.
Information provided by you:
You may provide us with certain personally identifiable information when you:
- Register for a RD2RD account;
- Order products;
- Request customer support or send RD2RD any other communication;
- Sign up for newsletters, email alerts, and special offers;
- Enter sweepstakes or contests;
- Sign up for, or redeem, special offers;
- Submit a job application or inquiry;
- Respond to surveys;
- Participate in RD2RD’s referral, rewards or promotional programs;
- Make use of RD2RD’s Social Media Widget features;
- Participate in direct messaging functionality; and
- Such information may include your name, email address, billing address, residential address, and social media user names. You may also provide us with information about other people, such as their email addresses, if you refer a friend to the Site or RD2RD promotions.
Depending on which services you choose to use, RD2RD may require additional information, such as a business name, billing and payment information (including billing address, telephone number, credit card information), a telephone number, and/or a physical address. RD2RD may contact users to confidentially request more information about their business, purchasing activities, items listed on the site, and/or to ensure compliance with RD2RD’s rules.
Personal Information Accessible by other Users.
RD2RD permits direct messaging between vendors and Customers on the website. If you engage in such messaging, you are permitting your username and contact information (in the form of your email address) to be made available to another user. RD2RD does not monitor this communication. While RD2RD’s policies prohibit use by any user, of such information, outside of such RD2RD communication, RD2RD does not have control over an users’ actions. If the content you contribute contains personal information, that information may be shared publicly. Use discretion when sharing personal information and message content via RD2RD.
Each user hereby represents and warrants that such user will keep any personal information contained in any message between the users confidential and not use such information, except as specifically instructed by the disclosing user.
Information collected by Cookies:
Do Not Track:
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. RD2RD is committed to providing you with meaningful choices about the information collected on the RD2RD Site for third party purposes, and that is why RD2RD provides the opt-out links below. However, RD2RD does not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.
These links may not represent all opt-out options available or third parties collecting information via the Site.
- To opt-out of the double click and other Google advertising cookies, please visit the Google advertising opt-out page.
- To opt-out of analysis via the Google Analytics cookie, please visit the Google Analytics opt-out page.
Your California Privacy Rights:
If you live in California and have an established business relationship with us, you can request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year. To exercise your rights, you can email us or write to us at the address below. Mention in your letter that you are making a “California Shine the Light” inquiry. We will respond within 30 days.
You may also request that we provide you with an accounting of your personal information held by RD2RD. You may submit that request to via email at [email protected] or at 617-831-4420. Upon verification of your identity and within 45 days, we will provide you with a paper copy of your personal information via the United States Postal Service.
Information collected by Web Beacons and Log Files:
Information collected through Product Reviews and Testimonials:
You may choose to submit a product review or testimonial. If you post a review, RD2RD may ask for certain information to validate your review or testimonial such as email address, photo, and your city/state/country of residence. If you submit a review, RD2RD may publish your geographic location or other anonymous information but your email address will be kept private. Additionally, any personally identifiable information that you submit as part of the review or testimonial can be read or used by other visitors to the Site. RD2RD is not responsible for any personally identifiable information that you choose to submit as part of your review or testimonial.
Information collected from other sources:
We may get information about you from third parties, such as sellers on the Site. We may collect information about you from a friend or colleague. For example, if your friend or colleague provides your information through one of our refer-a-friend type features. If you use one of these features, please ensure that you only submit email addresses of individuals with whom you have a close personal, professional, or family relationship, who would be interested in receiving the communication, and who has authorized you to share their email address.
How does RD2RD secure and store your information?
The security of your personal information is important to us. RD2RD uses an SSL Protocol to secure the Site. Additionally, your RD2RD account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using RD2RD’s services. RD2RD believes in the privacy of RD2RD’s users. RD2RD employs industry standard precautions designed to protect your information from unauthorized access. RD2RD will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system. RD2RD cannot promise, and you should not expect, that your personal information or private communications will always remain private. RD2RD cannot guarantee complete security.
RD2RD currently stores user information via secure cloud-based web hosting services, provided by BigScoots web hosting located in Chicago, Illinois. For more information on BigScoot’s privacy policies click here.
How is your Payment Information secured?
RD2RD’s merchant gateway is powered by Stripe and/or PayPal.
How does RD2RD use your information?
RD2RD uses the personally identifiable information you provide to:
- Provide the features and functionality of the Site and to improve RD2RD’s services;
- Fulfill your requests for RD2RD’s products and services;
- Communicate with you about the status of your orders and other inquiries about RD2RD’s products and services;
- Send you information about RD2RD’s products and services;
- For RD2RD’s internal business purposes, such as data analysis, audits and so forth;
- Help us create content that is most relevant to you; and
- Provide notices about the results of sweepstakes, contest, and other promotions.
RD2RD uses your email address to communicate with you about your account and to send you certain notification emails. You can unsubscribe from such communications using the unsubscribe link provided therein. If you refer a friend or colleague to the Site or RD2RD’s promotions, RD2RD will use your friend’s/colleague’s email to send them the e-mail you requested. Your friend’s/colleague’s e-mail addresses will only be used for this purpose unless permission is otherwise granted.
RD2RD uses non-personally identifiable information to monitor the use and performance of the Site so that RD2RD can learn more about how people use the Site which helps us improve RD2RD’s products and services and significantly enhance your experience on the RD2RD Site.
Does RD2RD disclose the information it collects to outside parties?
Generally, RD2RD does not share personal information about you with other people or nonaffiliated companies without your consent except that:
RD2RD provides information to its agents and trusted service providers and contractors for limited purposes, without limitation, hosting and maintenance, database storage and management, offering certain products and services; marketing campaigns; communicating with customers; providing customer service; managing information on RD2RD’s behalf; and enhancing the Site features and functionality. RD2RD will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.
The service providers engaged by RD2RD, and links to their individual privacy policies, are listed at: https://rd2rd.com/service-providers/ and may be updated from time to time.
If you sign up for a promotion (e.g., a contest, rewards program, or sweepstakes offer) or enroll in a service RD2RD offers in partnership with a third party, RD2RD may provide information (such as your name, email address, and account activity) to such third parties.
RD2RD may also release information (including, but not limited to, your name, addresses, telephone number, and account activity) when RD2RD, in RD2RD’s sole discretion believes that such release is necessary or appropriate to:
- comply with law;
- comply with subpoenas, warrants, court orders, government investigations, or other legal process;
- enforce or apply the terms of any of RD2RD’s user or license agreements;
- investigate or respond to allegations of fraud, intellectual property infringement, or other unlawful activity
- investigate fraud or similar claims;
- protect the rights, property or safety of RD2RD, RD2RD’s users, or others.
- to protect RD2RD’s operations; or
- to permit RD2RD to pursue available remedies or limit the damages that RD2RD may sustain.
Disconnecting your Account from Third Party Websites
You will be able to connect your RD2RD account to third party accounts. BY CONNECTING YOUR RD2RD ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO SUCH THIRD PARTIES (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD-PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THE THIS FEATURE.
RD2RD may use third party service providers to place ads on RD2RD’s behalf across the internet and sometimes on the Site. They may collect anonymous information about your visits to RD2RD’s Site, and your interaction with RD2RD products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a web beacon, which is industry standard technology used by most major sites. If you would like more information about this practice and to know your choices about not having this anonymous information used by RD2RD’s third party service providers, please contact RD2RD at [email protected]
RD2RD’s Policy Towards Children
The Site is not directed to persons under 13. If a parent or guardian becomes aware that his or her child has provided RD2RD with personally identifiable information without their consent, he or she should contact RD2RD at [email protected] RD2RD will take actions to promptly remove such data. RD2RD does not knowingly collect personally identifiable information from children under 13. If RD2RD becomes aware that a child under 13 has provided personal identifiable Information, RD2RD will delete such information.
How can I change, delete, or update my information?
Most of your account information can be changed in the “Dashboard” section of your account on the Site. If you have any questions about what information is stored or would like to obtain a copy of such information, please contact us at [email protected] or Privacy c/o RD2RD, P.O. Box 97 Waban, MA 02468. After receiving proof of your identity, RD2RD will provide the information to you, and you may request that RD2RD delete or change any or all of the information.